Hearth Wood

You can place an order via any of the following 5 methods: We are pleased to offer fast and secure online ordering. Simply search for your collection, choose your favorite item, and click add to cart. Create a login account to save your information for future purchases, or checkout as a guest.

Yes. Please provide your purchase order number during checkout online, or clearly labeled on your purchase order supplied via email or fax. Please be sure to provide the correct billing email address or mailing address for your accounts payable department so the invoice can be directed to the correct location.

We accept credit card, cheque, bank or wire transfers as forms of payment. Please note that we pass on bank charges for wire transfer fees which will be added to your invoice ($15). This is in addition to the standard $20 handling fee.

Our terms of payment are next 30 days, unless otherwise specified. Pre-payment may be required prior for shipping to certain locations

We strive to maintain sufficient inventory to meet your needs. In the rare case that a product is out of stock, you will be notified at the time of your order. We will then do everything we can to ensure that your order is fulfilled within 30 days. You will not be charged until your order has shipped.

If you need to cancel your order please contact us at 123-4567-89. Please keep in mind that we strive to process and ship orders the same day (if received before 1pm PST), and once the order has shipped you will be subject to our return policy.